Legal · Compliance

Legal & Compliance Hub

Everything merchants, partners, and end customers need to understand how FalconPay operates — from data handling and AML controls to refund treatment and security architecture.

Privacy Policy

What we collect, how we use it, how we protect it, and your rights under GDPR / CCPA / LGPD and equivalents.

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Terms of Service

Commercial terms, acceptable use, availability SLA, and liability framework for FalconPay services.

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AML Policy

Our anti-money-laundering and counter-terrorist-financing programme, FATF-aligned and independently reviewed.

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KYC Policy

Identity and business verification procedures applied to every merchant at onboarding and on a risk-based refresh cycle.

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Refund Policy

How refunds work across UPI, PIX, SEPA, SPEI, cards, and stablecoin — plus dispute and chargeback handling.

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Security

Defence-in-depth architecture, PCI DSS Level 1 / SOC 2 Type II / ISO 27001 certifications, and incident response.

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