The Timeline: How We Got Here

2022–2023

GST and TDS changes reshape the economics

The Indian government introduced a 28% GST on gross gaming revenue and a 30% TDS on player winnings. These changes significantly increased compliance complexity and squeezed margins for operators and processors alike.

2023

IT Amendment Rules introduce centralised oversight

The Ministry of Electronics and Information Technology (MeitY) introduced the IT (Intermediary Guidelines and Digital Media Ethics Code) Amendment Rules, requiring online gaming platforms to register with a self-regulatory body and meet KYC requirements.

2024

RBI scrutiny intensifies on gaming transactions

The RBI began directly scrutinising UPI transactions to gaming platforms. Banks started applying pressure on payment processors with high gaming transaction volumes. Razorpay, Cashfree, and PhonePe began their exit from the vertical.

2025

Mainstream processor withdrawal

Razorpay, Cashfree, and PhonePe for Business formally exited gaming and high-risk verticals. Dream11, MPL, WinZO, and My11Circle suspended real-money operations during the regulatory transition period.

2026

Compliant operators rebuilding under new framework

Skill-based gaming operators who meet the compliance framework are relaunching. The payment processing gap remains, creating significant opportunity for platforms that secure UPI processing now.

What the Regulation Actually Says About Payments

The 2025 regulatory changes are primarily about platform compliance: KYC, responsible gaming, and self-regulatory body registration. They do not directly prohibit payment processing for compliant operators.

The payment processing gap exists because mainstream processors made a risk management decision, not because payments are legally prohibited. Specifically:

The key distinction: The payment processing problem is not a legal one for compliant operators. It's a risk appetite problem with mainstream processors. Specialist processors like FalconPay remain in the market specifically to serve this gap.

Which Operators Are Affected

The impact has not been uniform:

The UPI Success Rate Gap

One under-discussed effect of the regulation has been the decline in UPI success rates for operators who cobbled together alternative payment solutions. Operators using non-specialist processors or grey-market payment aggregators report UPI success rates of 60–75%, compared to the 98.5% achievable through FalconPay's direct banking relationships.

At meaningful transaction volumes, this gap is financially significant. At ₹1Cr daily transaction volume, the difference between 75% and 98.5% success is approximately ₹23.5L in additional revenue per day, or roughly ₹85.8Cr annually.

What Compliant Operators Need From a Payment Processor in 2026

Based on the current regulatory environment, Indian gaming operators need a payment processor that:

  1. Has direct UPI acquiring bank relationships, not aggregator routing that can be cut at any time
  2. Understands MeitY compliance requirements and can work with operators in the registration process
  3. Supports INR settlement with audit trails for GST/TDS compliance reporting
  4. Has a demonstrated track record, not a new entrant that will exit when pressure increases
  5. Provides fast approvals, because the market is moving quickly and operators cannot afford a 6-week underwriting process

Related Resources

Indian gaming operator looking for a payment gateway that still works?

FalconPay stayed when others left. We process UPI for compliant Indian gaming operators at 98.5% success. Approved in 48 hours.

Apply for India UPI Processing →